Transmission issues make up roughly 8% of all Infiniti owner complaints. The majority of the issues have been reported by QX60 owners.
The complaint we hear about most often is transmission shudder in the 2014 QX60.
There is good news for QX60 owners who have had CVT belt slips, shuddering, jerking, and a general lack of support from Infiniti in the past.
Continue reading article "QX60 Continuosly Variable Transmission (CVT) Problems"
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Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.
3 complaints
2 complaints
2 complaints
2 complaints
1 complaints
1 complaints
1 complaints
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Nissan has agreed to a settlement, pending court approval.
"If the settlement agreement is finalized by the court, affected Nissan and Infiniti owners and lessees will receive a transmission software update and a warranty extension by 24 months or 24,000 miles. However, the warranty coverage affects only certain aspects of the transmissions and not the transmission control units.
This is good news for owners, who have had CVT "belt slips," shuddering, jerking, and a general lack of support from Infiniti in the past.
keep reading article "Nissan Agrees to Settle CVT Lawsuit for QX60 Owners"First, software errors in the motor inverter and Transmission Control Module (TCM) are shutting down the electric motors. Thankfully, the cars don't depend on these motors at highway speeds. Second, manufacturing errors with the transmission housings mean 1,600 hybrids will need to have their transmission assemblies checked for cracks.
The recalls are expected to begin in November 2014, for additional information including build dates, check CarComplaints.com.
keep reading article "Software Errors in the TCM Are Shutting Down Hybrid Electric Motors"... just not for Infiniti. Sorry to bury the lead there. The National Highway Traffic Safety Administration opened the investigation after complaints about leaking transmission fluid. The initial investigation included the 2013 Infiniti JX, but Nissan says only the Pathfinder needs to be recalled.
The problem is the internal oil cooler hose detaches from the cooler, causing the transmission leak. That's something worth noting for JX35 owners who have this problem at a later date.
keep reading article "JX35 Denied Recall After 7-Month Transmission Leak Investigation"Owners complain their vehicles lose all power when the transmission fluid leaks out because the cooler line connection fails. Only five owners have complained about the problem, but NHTSA also spotted the problem in early warning reporting data submitted by Nissan.
Turns out transmissions work better when the transmission fluid doesn't leak all over the ground, who knew? Well, Nissan for starters: Nissan [and Infiniti] knows there is an issue because they issued a dealer service bulletin in July of 2013.