If the National Highway Traffic Safety Administration (NHTSA) believes there is a safety-related defect in a group of cars, it reserves the right to open an investigation.
These investigations are often sparked by warranty claims and consumer complaints online.
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NHTSA says reports from two EX35 owners allege a complete loss of steering control, including the steering wheels rotating in every direction without turning the wheels of the cars.
Both complaints said the steering felt loose while driving, and then became completely separated at a stop.
keep reading article "EX35 Steering Wheel Shaft Separation Under Investigation"... just not for Infiniti. Sorry to bury the lead there. The National Highway Traffic Safety Administration opened the investigation after complaints about leaking transmission fluid. The initial investigation included the 2013 Infiniti JX, but Nissan says only the Pathfinder needs to be recalled.
The problem is the internal oil cooler hose detaches from the cooler, causing the transmission leak. That's something worth noting for JX35 owners who have this problem at a later date.
keep reading article "JX35 Denied Recall After 7-Month Transmission Leak Investigation"Owners complain their vehicles lose all power when the transmission fluid leaks out because the cooler line connection fails. Only five owners have complained about the problem, but NHTSA also spotted the problem in early warning reporting data submitted by Nissan.
Turns out transmissions work better when the transmission fluid doesn't leak all over the ground, who knew? Well, Nissan for starters: Nissan [and Infiniti] knows there is an issue because they issued a dealer service bulletin in July of 2013.
According to the Office of Defects Investigation, drivers allege the intelligent brake assist system activated emergency braking when it shouldn't have, bringing the vehicle to an immediate and complete stop.
Whoever said "better safe than sorry" obviously didn't drive a JX35.
keep reading article "Are Imaginary Front-End Collisions Causing the JX35 to Come to a Screeching Stop?"The best way to find out what's wrong with a vehicle is from the people who drive them. Not only do owner complaints help us rank vehicles by reliability, but they're often used to spark class-action lawsuits and warranty extensions. Plus, they're a great way to vent.